How we helped an InsurTech startup eliminate 90% of manual work and unlock $1M+ in revenue per agent

Results

Outcomes that moved the business

90%

Manual Work Eliminated

Repetitive agent workflows automated end-to-end, from onboarding to application tracking.

$100K

Annual Savings

Automation reduced operational overhead by the equivalent of a full-time employee every year.

$1M+

Revenue Unlocked Per Agent

The platform gave each agent the capacity to handle significantly more policies without adding headcount.

Client Context

InsurTech startup scaling independent agents

Aspire is a Canadian InsurTech company building a digital platform for independent insurance agents. Their goal was to give agents the tools to work faster, manage more clients, and close more policies, without hiring more staff. When they came to us, they were manually running processes that should have been automated, and had no internal tooling to support their growing agent network.

Challenge

Manual operations were capping growth

  • - Agents spent hours on repetitive onboarding tasks that should have been automated
  • - No internal tooling: workflows lived in spreadsheets and manual follow-ups
  • - No automation layer, meaning every new agent added proportional operational overhead
  • - Data scattered across multiple insurance portals with no unified view

Solution

An automation-first platform built for scale

We designed and built the Aspire platform from the ground up with one goal: let agents do more without working more. Every feature was scoped around eliminating manual effort and consolidating fragmented workflows into a single, reliable system.

End-to-End Automation Engine

Built automated workflows for repetitive agent tasks, from client onboarding to application status updates, achieving a sub-1% production error rate.

Internal Tooling Suite

Created custom internal tools that replaced spreadsheets with real-time dashboards, automated notifications, and centralized data across insurance portals.

Unified Agent Workspace

Consolidated policy tracking, client management, and portal credentials into one interface, giving agents everything they need in a single workflow.

Outcomes

Four metrics that tell the full story

$100K

Annual savings: operational overhead reduced by the equivalent of a full-time employee

90%

Manual work eliminated by automating repetitive agent workflows for InsurTech.

$1M+

Revenue capacity unlocked per agent without adding headcount.

<1%

Production error rate: automation ran reliably at scale without manual oversight

Why this matters for startups

Scale your operations without scaling headcount

Aspire's challenge is one of the most common growth blockers early-stage startups face: every new customer or team member adds proportional operational cost. The answer isn't hiring faster. It's automating smarter. We built a system that let Aspire grow their agent network without growing their support burden. If your startup is hitting the same ceiling, this is exactly the kind of work we do.

Tech Stack

Tools used in this build

Ruby on Rails PostgreSQL AWS Automation Systems Background Jobs REST APIs

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